Need help? Don't hesitate to

How long does it take to ship?

We are shipping our kits from the USA, it takes 1 to 5 days to deliver anywhere in the US, or 6 to 10 days worldwide.

Priority Mail to US (including Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands).

 

Do you offer a warranty?

Yes, EastBaySource warrants its products to be free from defects and malfunctions for a period of one (1) year for the original invoice date.

 

What else do I need to start cutting?

Our kit comes with everything you need, except for the router, computer, and wooden frame.

The z-axis included in the kit is designed for the Ridgid R22002 router. However, you can find extensive information in the community forums about users successfully using a variety of different routers.

 

Why are there higher priced kits from different providers?

Price gouging, adding a different z-axis (just $40 in extra parts) and rebranding it along the way, does not make it worth 3 times more in our opinion.

You don’t need a different looking z-axis that in the end does exactly the same as our setup.

Our kit is the WELL PROVEN SETUP that WORKS! - The vast majority of the projects you see online were and still are being made with our setup. It has a precision of +/- 0.5mm (0.0196 inches) or better when properly calibrated -  It comes with the newest ring version, most powerful and accurate control board to date, laser-cut ring/carriages for added precision, automated z-axis control, and more...

Do your research before you make an expensive mistake. There is no “official” Maslow cnc provider, we all three vendors share the same rights to manufacture and sell Maslow cnc kits.

We see projects like Maslow CNC as a great opportunity for people to learn and get into technologies that would otherwise be expensive.

 

Is this a Maslow CNC kit?

Yes, it is. We are an authorized kit MANUFACTURER and parts supplier.

 

Is this the latest version of the kit?

Yes, our kit comes with the ring system, Z-axis control, upgraded motor gears, and latest EBS 2022 shield.

 

Where can I get the software/firmware?

You can download the original software/firmware from [HERE]

It is open-source, free to download and free to use.

 

Can I wire my router to be controlled via G-gode?

 Yes you can, please follow this [guide]

 

What is Ground Control?

Ground Control is the software on your computer that connects to the machine. The following are some of its basic functionalities.
  • MACHINE CALIBRATION
  • POSITIONING YOUR PROJECT ON THE BOARD
  • SEND G-CODE TO THE MACHINE
  • STOP, PAUSE or QUIT a JOB
  • JOG THE SLED using arrow keys
  • TEST THE SYSTEM.

 

NOTE: Ground Control is a special purpose software created from the ground up for the Maslow CNC machine. Its main purpose is to PROPERLY CALIBRATE the machine and SEND G-CODE to the control board. All the complex calculations to precisely move the router are performed by the Control Board. There is no gain in using other generic G-code senders.